Program Help

• Microsoft Canada Security Bulletin (Dec. 17, 2008)

  • This security update resolves a publicly disclosed vulnerability in Internet Explorer. The vulnerability could allow remote code execution if a user views a specially crafted Web page using Internet Explorer. Users whose accounts are configured to have fewer user rights on the system could be less impacted than users who operate with administrative user rights. The security update addresses the vulnerability by modifying the way Internet Explorer validates data binding parameters and handles the error resulting in the exploitable condition.

    This security update also addresses the vulnerability first described in Microsoft Security Advisory 961051.

    Recommendations

     Microsoft recommends customers prepare their systems and networks to apply this security update immediately, to help ensure that their computers are protected from attempted criminal attacks. Please visit http://www.microsoft.com/protect to apply the security update.

    Affected Software

    Internet Explorer 5.01 (Windows 2000), Internet Explorer 6 (Windows 2000), Internet Explorer 6 SP1 (Windows XP and Windows Server 2003), and Internet Explorer 7 (Windows XP, Windows Server 2003, Windows Vista, and Windows Server 2008).  For information about Internet Explorer 8 (Beta) please see the FAQ section of the bulletin.

• When you buy any new software, please read the requirements to run the software.  Notice the operating system needed, the amount of ram, & the amount of hard drive space & lastly but not least, the cpu speed.  

•  Read about Operating Systems here.

• Vista;  ready or not.  

  • Even though it is much more stabler, the biggest problem, is that the older equipment & software may not work on the new operating system.  The other problem that people complain about, is that it is a whole new design & thus a whole new learning curb. What people don't know, is that Vista like XP can be run in the Windows classic mode which makes it far less of a change to handle.

• Norton Internet Security 2004 & 2008 compatibility problems on older computers

  • These programs & other programs that are made for XP are wanting you to register them like XP and are having difficulty on none XP systems.  Use Norton IS 2003 or older on computers that are AMD 1800+ or less, & Intel P4 2 gig or less.  The other problem is that the newer the version, the more you need to increase the ram.  Then the question is whether your older computer can add enough. 

   

• Lotus Suite 9 & XP

  • SmartSuite 9.0 seems to work fine with Windows XP. The only compatibility issues are the following: -a problem with Approach in printing cross tables cross-tab views won't work on an XP computer -Lotus 123 function -  Lines & Color, the box opens, but it fails to display the multiple color selection pallet. - Lotus Screen Cam may not work properly with Win XP

  • Answer came in from Don Smith from "The ARC of Dallas" with the following help for the second problem.  Thanks Don.

  • All you have to do is right click on the desktop, choose properties, Appearance, then EFFECTS, then DISABLE the first one: "Use the following transition effect for menus and tooltips." That fixed my 123V5 pulldown color chart problem immediately.  

• Problems with Lotus SmartSuite & a new printer

  • This past week I've received some emails regarding a new printer not working with their Lotus SmartSuite.  Please click for the info regarding how to fix this problem.

• Simply Accounting

  • The biggest problem we have seen in the last half a year, is with Simply Accounting.   When this software comes out each year, many people's system crash.  The problem; the program gets larger 

  • Installation Problems

    • File Error: Cannot find File CATOCNTR.DLL\CATO3CNT.DLL

      First try rebooting.  If it doesn't succeed, then try the following;

      • For Windows 95/98, Click "Start" - "Shutdown" - "Restart in MSDos mode."
      • Type "cd\"
      • Type cd ca_appsw, then press "enter."
      • If you run Win 9x, then type "copy *.* c:\progra~1\winsim" then press "enter."
      • Turn your computer off and then count to ten and then turn it on again to reboot right into Windows and then try to enter Simply again.

      • If this does not work, then call us because you have a bigger problem.

    • Illegal operation - when opening Simply:

      • This problem is often due to a conflict with your display adapter.  Sometimes, it may be a conflict with your HP Laserjet printer driver.

        All other problems, check with us to repair the problem or with Simply by going to http://www.simplyaccounting.com/ce/SUPPORT/notes.asp  Note especially the Common Questions area as it is well documented.

• All Wordperfects

  • Before installing any new WP, it seems to cause problems if you do not uninstall any former versions first.  Don't forget, the newest versions are backwords compatible.

•  Sierra Products

  • Sierra program will not load.

    When you are loading the Sierra program, and it asks if you want to test the computer to see if the software will load, tell it not to run the test.

    Floating point errors

    Floating point errors in Print Artist usually occur on computers that do not have a printer installed. If this is the case with your computer than install a phantom printer via the Add A Printer icon in the Printers Folder. Go to Start, Settings, Printers. Double Click on the Add a Printer icon and follow the wizard choosing whatever printer you wish. If you do have a printer hooked up to your computer, you should probably reinstall your printer software, especially the printer driver.   This should remedy the Floating Point error. If this doesn't help then email me & I will try to get you an answer.